Tag Archives: Sosial CRM

Some Insigths on Social Media: Social CRM and research from Razorfish

How to capitalize on engagement with consumers through Facebook and use it afterwards in a Newsletter? I have found these studies useful as sources of “Food For Thoughts”. Obviously, it is relevant as long as your customers are using Social … Continue reading

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Tips and tools on Social CRM: Food for thoughts from Altimeter and CMO’s Guide I found this information useful if you need to consider Social CRM (Altimeter) and related decision making tools (CMO’s Guide). You might be interested by additional … Continue reading

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